FAQs
E. Registration & Sign Up / In

How do I register a new GeoVelo Opole account?

All you have to do is to download GeoVelo Opole App onto your smartphone. Then system will verify your data, incl. phone number and e-mail. By the end of the registration process, you will receive an activation code. That's it - from now on you can enjoy your first ride.

What should I do, if I paid / registered to GeoVelo App instead GeoVelo Opole App?

If you made your payment for the wrong App, please contact us via e-mail or phone. Our help desk will help you redirect your credits to GeoVelo Opole. Please note, you have to have an account on GeoVelo Opole App as well.

Can I close my account? And how would I get a refund for any not used credit?

Yes. You can close your account anytime. All you have to do is to send us an email via post or e-mail: kontakt@geovelo.pl. All funds above 10 zł (sign up fee) will be returned to you through PayPal.

How old do I have to be to register an account on the GeoVelo Opole app?


According to the Terms and Conditions you have to be at least 13 years old. Also, if you are less than 18 years old, we will need a consent from your parents. Please sent via e-mail.